GreenPeaks
Help Center
Support for GreenPeaks AI Plant ID & Plant Care
Contact Support
Email: support@greenpeaks.cc
Tip: Include your device model, iOS/Android version, and what screen you were on.
FAQ
- Identify is taking too long: Try again on Wi-Fi or strong cellular, and use good lighting.
- It says “Unknown plant”: Get closer, capture leaves + flower if possible, avoid dark shadows.
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Login issues:
Use
Can’t login?on the Welcome screen to reset password or recover username. -
Pro / purchases:
Use
Restore Purchasesin MyAccount if Pro isn’t active. Subscriptions renew automatically unless canceled in your App Store or Google Play settings. - Camera not working: Make sure camera permissions are enabled for GreenPeaks in your device settings.
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How do I delete my account?
Go to
Settings → My Account → Delete Accountinside the app. Your account is deactivated immediately and can be restored within 30 days before permanent deletion.
Status
If you think something is broken on our side, email support and we’ll investigate.